1. GENERAL PROVISIONS

1.1. The App provides language learning services utilizing artificial intelligence technologies. 1.2. We reserve the right to modify these Terms at any time. 1.3. The updated version becomes effective immediately upon publication within the App or on our website. 1.4. Continued use of the App constitutes your acceptance of the changes.

2. LICENSE AND ACCESS

2.1. The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App solely for personal, non-commercial purposes. 2.2. You agree not to use the App for:

• Violating any laws or the rights of third parties.

• Transmitting malware or viruses.

• Attempting to gain unauthorized access to the App's servers or code (reverse engineering). 2.3. We reserve the right to terminate services or block your account without a refund if you violate these Terms.

3. AI DISCLAIMER

This is a critical section. Please read carefully. 3.1. The "Wizard" functionality and other elements of the App utilize Large Language Models (LLMs) from third-party providers (e.g., OpenAI). 3.2. No Guarantee of Accuracy: Artificial Intelligence may generate information that is inaccurate, outdated, fabricated ("hallucinations"), or inappropriate. Balabo does not guarantee the correctness of grammatical explanations, translations, or examples. 3.3. Prohibited Areas of Use: You agree not to use the App for the translation or interpretation of:

• Medical instructions or diagnoses.

• Legal documents or contracts.

• Safety instructions or instructions for operating dangerous equipment. 3.4. You are solely responsible for verifying any information obtained through the App before using it in real-life scenarios.

4. ACCOUNT AND SECURITY

4.1. You are responsible for maintaining the confidentiality of your login credentials (which are processed via the Auth0 service). 4.2. You agree to notify us immediately of any unauthorized use of your account. 4.3. You may delete your account at any time through the App settings.

5. SUBSCRIPTIONS, FREE TRIALS, AND REFUNDS

5.1. Payment: Certain features are available only via subscription. Payment is charged through your Apple ID or Google Play Store account. 5.2. Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period. 5.3. Subscription Management: Deleting the App does not cancel your subscription. You must manually cancel it in your device settings (Apple App Store or Google Play). 5.4. Refunds: All refund requests are processed directly by the app stores (Apple/Google) in accordance with their policies. Balabo does not have the technical capability to issue direct refunds.

6. INTELLECTUAL PROPERTY AND FEEDBACK

6.1. All content, design, graphics, code, and trademarks belong to the Company. 6.2. Feedback: If you send us ideas, suggestions, or feedback ("Feedback"), you agree that we may use such Feedback without any obligation or compensation to you. We acquire ownership of any improvements implemented based on your ideas.

7. THIRD-PARTY SERVICES

7.1. The App integrates with third-party services (Auth0, RevenueCat, OpenAI, etc.). 7.2. We do not control these services and are not responsible for their malfunctions, temporary unavailability, or changes in their policies that may affect the operation of the App.

8. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

8.1. The App is provided on an "AS IS" basis. 8.2. To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or punitive damages, loss of data, or loss of profit arising from the use of the App. 8.3. Our total liability for any claims shall not exceed the amount paid by you to us for the use of the App during the last 6 months (if such payment was made).

9. SPECIAL TERMS FOR APPLE (iOS) USERS

9.1. You and the Company acknowledge that these Terms are concluded between you and the Company, and not with Apple Inc.. 9.2. Apple is not responsible for the App, its content, or technical support. 9.3. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). Apple has no other warranty obligation whatsoever. 9.4. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties (SDN list).

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1. These Terms shall be governed by the laws of Ukraine. 10.2. Any disputes shall be resolved through negotiations. If an agreement is not reached, the dispute shall be submitted to the court at the location of the Company's registration (Ukraine).

11. CONTACTS

For legal inquiries and support:

Email: support@lexitech.space